Shipping Policy

Free and Flat-Rate Shipping

Free shipping is available for total order values ranging from $70 to $150, depending on location. Generally, the further from our Providence, Rhode Island location the higher the total order value must be to receive free shipping. Flat-rate shipping is available from $4.95 to $12.95, depending on location.

An additional handling charge is applied for each $250 of order value, each order weight of 70 pounds, each additional parcel, or any case.

Unless otherwise specified on the site (such as with a pre-order sale), other than orders placed on Thursday or on the day prior to a Jewish holiday, orders placed before 3 p.m. on a business day generally will be shipped on the next business day. Any order placed after 3 p.m. local time is considered to have been placed on the following business day. Orders placed by noon on Thursday or on noon of the day prior to a Jewish holiday, generally will be shipped the following business day. Business days do not include Saturday, Sunday, state or federal holidays, or Jewish holidays (regardless of whether work is prohibited on the holiday). 

Fulfillment of orders may be delayed during periods of high demand, such as prior to holidays.

Please avoid communications inquiring as to when an order will be available for pick up, unless doing so after the time set forth in this fulfillment schedule. 

Please allow extra time for the arrival of your order, as Baytaynu does not guarantee the time that any will arrive.

Most orders are shipped by UPS Ground and should arrive between one and six business days from the date shipped, depending on location. Please refer to this map.

UPS Ground shipping times map

Currently, Baytaynu is shipping to most locations in the 48 contiguous United States.

 

Pick Up and Delivery

As a convenience to certain of its customers, Baytaynu currently offers store pick-up and a delivery service, enabling its local customers to pick up orders at a local destination or have orders delivered to the customer's location. Pickup is currently available for a $1.99 handling charge, and delivery is currently available for $4.95 charge. Free "shipping" for pickup or delivery is not available, regardless of order amount.

Store pick up is subject to the following terms and conditions:

  • Unless otherwise specified on the site (such as with a pre-order sale), other than orders placed on Thursday or on the day prior to a Jewish holiday, pickup orders placed before 3 p.m. on a business day generally will be available by 10 p.m. on the next business day. Any order placed after 3 p.m. local time is considered to have been placed on the following business day. Orders placed by noon on Thursday or on noon of the day prior to a Jewish holiday, generally will be available by 3 p.m. on the following business day. Business days do not include Saturday, Sunday, state or federal holidays, or Jewish holidays (regardless of whether work is prohibited on the holiday). Please avoid communications inquiring as to when an order will be available for pick up, unless doing so after the time set forth in this fulfillment schedule.
  • Once Baytaynu sends an e-mail informing that an order is available for pick up, the customer is responsible for damage or loss of any part of the order due to theft or any act of G-d. 
  • Baytaynu reserves the right to return to its inventory any items not picked up within 5 business days following Baytaynu notifying a customer that the order is available for pick up. In that event, Baytaynu will refund the payment less the cost of the pick-up service (sales tax included).
  • With or without notice, at any time, Baytaynu reserves the right to change the terms of its pickup service, limit its pickup service to exclude any customer, or to discontinue its pick-up service.

Delivery is subject to the following terms and conditions:

  • Unless otherwise specified on the site (such as with a pre-order sale), other than orders placed on Thursday or on the day prior to a Jewish holiday, delivery orders placed before 3 p.m. on a business day generally will be delivered by 10 p.m. on the next business day. Any order placed after 3 p.m. local time is considered to have been placed on the following business day. Orders placed by noon on Thursday or on noon of the day prior to a Jewish holiday, generally will be delivered by 3 p.m. on the following business day. Business days do not include Saturday, Sunday, state or federal holidays, or Jewish holidays (regardless of whether work is prohibited on the holiday). 
  • Once Baytaynu delivers the order, the customer is responsible for damage or loss of any part of the order due to theft or any act of G-d.
  • With or without notice, at any time, Baytaynu reserves the right to change the terms of its delivery service, to limit its delivery service to exclude any customer, or to discontinue its delivery service.